SUPPORT

Summit Instruments provides pre- and post-sales support for our customers. Please visit our Technical Notes/FAQs and Request a Quote pages for more information on the web. Please contact our talented engineering and sales staff for application support, technical support, or information on tailored solutions.

Summit Instruments, Inc.
2236 N. Cleveland-Massillon Rd.
Akron, OH 44333-1255 USA

Phone	330-659-3312
Toll-free	800-291-3730
Fax	330-659-3286
Email	support@summitinstruments.com

Hours of operation:
Summit Instruments is open from 8:30 am to 5:30 pm EST Monday through Friday.

Additional Services
When you choose Summit Instruments, you have a partner in service and support. We offer calibration and repair services as well as extensive support to ensure that your Summit Instruments products produce quality, reliable data over the life of the product.

Calibration
All of Summit Instruments' products are fully calibrated when they leave our factory. We ensure all calibrations are fully traceable to NIST, the National Institute of Standards and Technology.

Our calibration equipment includes a rate table for doing Accelerometer, Rate Gyro, and Inertial Measurement System calibrations. Additionally we offer a comprehensive temperature calibration on our products when optimal accuracy is required.

Our recommended calibration interval is 12 months. Please contact us if we can support you by providing recalibration of your Summit Instruments products.

Repair
All our current sensor products ship with a 3-year return to factory warranty. Our products do not fail often, but if you have any question about their operating condition, please contact us and we will arrange to have it returned for a complete evaluation. We want to ensure that your measurements are correct, and you are successful in your applications.

At Summit Instruments we take great pride in providing superior customer support. Our staff is always willing to assist customers with their measurements. We are here to discuss and recommend possible solutions to your demanding measurement challenges.